Jewish Family Services
of Greenwich


JOB TITLE:   Ukrainian Refugee Resettlement Case Manager

REPORTS TO: Director of Immigration and Legal Services

REGULAR HOURS: 35 hours/Salary

WORK CONDITIONS/PHYSICAL: In person, field work, some after hours or weekend hours required.



The Ukrainian Refugee Resettlement Case Manager (URRCM) works directly with refugees, asylee, SIV and trafficking victims by providing direct case management services, group support, and employment services with a trauma informed service delivery focus. The URRCM will be instrumental in cultivating connections and ensuring access to therapeutic services and community resources. The URRCM will work with the team of JFS wrap around services, volunteers, and community agencies to ensure comprehensive integration for refugee families in the Greater Greenwich community.  The URRCM will also be involved in the Refugee Resettlement process by assisting new refugee families that arrive in CT and assisting with resources and basic needs.



  • Deliver workforce/outreach services.
  • Provide case management for all refugee clients assigned.
  • Welcome new refugee families that are arriving in the USA and being resettled in the greater Greenwich community.
  • Attend statewide meetings for specific contracts pertaining specifically for refugees, immigration, and trafficking victims.
  • Document all case notes and interventions on required systems.
  • Provide outreach and engagement to local community partners and potential referral sources who are involved with refugee populations.
  • Attend quarterly meetings with active volunteer groups including faith-based congregation and volunteer groups.
  • Participate in special projects assigned by CEO and CPO as needed.
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Additional Responsibilities and Employee Interaction:

  • Client populations may include refugees, children, adolescents, adults, and their families.
  • Colleagues or other professionals and supervisors are available for coordination and consultation of treatment or services.
  • Outside the organization, contacts include other caseworkers, caregivers, or community service workers, courts, and attorneys
  • Understanding and participating in the Agency’s Performance and Quality Improvement framework, functions, and activities.
  • Comfortable and familiar with the cultural needs of a Jewish population; being culturally competent in all areas of culture diversity and sensitivity.
  • Sensitivity to the service population’s cultural differences and socioeconomic characteristics.
  • Commitment to empowering clients to solve their own problems including stressing the value of a nurturing family environment and stressing individual’s ability to grow and change.

Training, Skills, Knowledge, and/or Experience:

  • Fluent in Ukrainian and English.
  • Education, recommendations, relevant experience, licensing are verified, and background checks are done at hiring.)
  • Ability to develop a professional relationship with staff.
  • Expected to demonstrate proficiency in recognizing and eliciting social factors to evaluate, date and carry through an appropriate plan of action.
  • Ability to handle a widely diversified caseload and deal effectively with intensified problems, demonstrating a refinement of skills and practice.
  • Ability to provide clarification of community resources.
  • Ability to organize time and set priorities.
  • Ability to form positive relationships with staff, clients, and the community.
  • Ability to evaluate own performance with reasonable accuracy.
  • Ability to establish a respectful relationship with clients to help them gain skills and confidence.
  • Ability to work effectively and collaboratively with other personnel & outside agency professionals
  • Ability to maintain a helping role.
  • Ability to set appropriate limits.
  • Ability to effectively time manage on multi levels of projects agency wide

Education Requirement:

  • Bachelor’s degree in Social services or Social work from an accredited school with prior experience working with refugee, immigrant populations, master’s degree preferred
  • Experience with various client populations.
  • Experience with Microsoft Office
  • Problem solving, analytical, communication and crisis management skills are necessary to assist clients and/or caregivers who may be in distress.
  • A valid driver’s license is required.

Resettlement Volunteer Coordinator

Job Description



The Resettlement Volunteer Coordinator will be responsible for ensuring that the JFS Resettlement Programs have the necessary resources available for the successful integration of refugees into the community. The volunteer coordinator will be responsible for managing volunteers and donations to support our Resettlement Programs. This position will require staff to develop, inspire and coordinate volunteers, as well as be responsible for the logistics involved in ensuring a smooth resettlement experience for refugee clients. Future refugee client groups from a variety of countries may also be resettled by JFS.



Responsibilities include the following, and other duties may be assigned:


  • Conduct Orientation for new volunteers
  • Educate on relevant cultural practices and prepare for specific duties
  • Develop assignments based on Volunteers’ interests
  • Manage, build, and maintain relationships with individual volunteers and volunteer groups.
  • Advise the Case Management team of any issues arising from volunteer and refugee parolee interactions and or volunteer service delivery.
  • Monitors volunteer performance, develops, coordinates volunteer work schedules, and assists in establishing standards of performance and productivity.
  • Provides coaching to volunteers on assignments and performance.
  • Implements standard operating procedures, reviews, and improvements to enhance volunteer services and activities.
  • Support the recruitment and vetting of volunteers.
  • Supports inventory of in-kind items.
  • Monitors volunteers’ satisfaction, productivity and provides recognition as appropriate.



  • Bachelor’s degree or equivalent experience, required
  • Knowledge and understanding of refugee resettlement or other relevant cross-cultural experiences a plus.
  • Ability to maintain a pleasant, customer-centered demeanor and professional image under a variety of challenging situations.
  • Strong organizational and time management skills.
  • Ability to prioritize, multi-task, and change direction quickly.
  • Exceptional interpersonal skills, including keen listening ability, relationship building, and community outreach.
  • Ability to work as a team member and independently, with a high level of self-motivation.
  • Knowledge of Microsoft Office
  • Desire to connect with people from diverse backgrounds.
  • High degree of cultural humility, patience, and emotional intelligence.
  • Valid auto insurance and a reliable vehicle to be able to travel locally as required for the performance of duties.

Development Specialist

Part-time: Hybrid- 21 hours per week

Reports to CEO

Jewish Family Services of Greenwich is looking for a dynamic development specialist for our rapidly growing not-for-profit organization.  Please contact for more information.

The Development Specialist is responsible for leading all development activities within JFS of Greenwich. The position develops, implements, and monitors a comprehensive fundraising plan to expand philanthropic support of the organization – including identifying and strengthening relationships with community stakeholders, actively pursuing, and managing corporate and individual leads, foster strong donor and sponsor stewardship. Additionally, this position plans and produces JFS fundraising events in collaboration with Board of Directors Fund Raising Committee.

Duties and Responsibilities

  • Design and implement a comprehensive Development Funding Plan annually which maintains the fiscal health of the organization and provides future financial resources for growth and expansion. Including but not limited to corporate major giving, annual appeal development and management, third party events, and internal events.
  • Develop strong relationships within the community to foster a positive image such that companies, schools, civic organizations and individuals will make JFS of Greenwich the local charity of choice for funding.
  • Act as primary point of contact for funding, donations and fundraising event inquiries.
  • Collect, organize, and maintain a complete and accurate database record of donors and funding received. Creates funding targets for board of directors. Established tracking tools and monitors monthly.
  • Work collaboratively with fundraising committee, offering management, production and oversight of fundraising events. Including developing and managing production timeline, budget, and evaluation.
  • Provide input to marketing committee for promotional and outreach materials.
  • Coordinate media events: speak on behalf of organization with media outlets as needed.
  • Network at selected community and leadership events.
  • Other duties as assigned.

Skills and Knowledge

  • Excellent personal, verbal, and written communication skills
  • Solid organizational, time management and project management skills required
  • Comfortable working with people from diverse backgrounds
  • Knowledge of Salsa CRM and Engage is a plus.


  • College degree with proven experience as a development professional.
  • Development/Fundraising: 3 years (Preferred)
  • Knowledge and use of Microsoft Office, including Word and Excel required; Power Point preferred.


JFS of Greenwich is looking for experienced and licensed Mental Health Professionals interested in working with a diverse population of clients on a part-time basis.  Looking for dynamic individuals to join a team of seasoned professionals. Tele-health and in person positions available. Supportive office setting, flexible to meet your work needs or interests. Excellent compensation and work/life balance.

LCSW, LPC, LMHC, and LMFTs are encouraged to apply. 

CT license required, NYS license would be a plus!


  • Maintain minimum case load of five clients.
  • Develop individual treatment plans using various clinical modalities.
  • Input of all clinical case notes in EMR system- Therapy Notes.
  • Maintain HIPAA compliance of the highest standard.
  • Participate in agency meetings, activities, and committees as needed.

Email resume to Kimberly Wolfson-Lisack