Volunteer Spotlight
Robin Berlin, Bikur Cholim Volunteer
Meet Robin Berlin, a dedicated Bikur Cholim volunteer whose warmth and compassion bring light to hospital rooms at Greenwich Hospital. A lifelong New Yorker, Robin grew up in Queens and now lives in Rye Brook with her husband. A practicing attorney with deep roots in the Jewish community, Robin brings her rich life experience and heartfelt empathy to every visit.
Inspired by Rabbi MJ Newman—who once comforted her family during a difficult time—Robin began volunteering with JFS's Bikur Cholim program after feeling a calling to give back. Her visits aren’t just check-ins—they’re connections. Whether reminiscing about Jewish holidays or simply sitting beside someone who feels alone, Robin reminds each patient that they are part of a community that cares. Through her weekly visits, she’s formed bonds with fellow volunteers, rediscovered the power of community, and found a deeper appreciation for connection.
Q: How did you get started with JFS and Bikur Cholim?
A: It started with Rabbi MJ Newman, who supported my family during a difficult time. Later, she encouraged me to give back through Bikur Cholim. I wasn’t ready at first, but when I was, she reminded me, “Nothing is as whole as a broken heart.” That stuck with me—and it’s why I’m here now. She believed I could comfort others who’ve experienced loss, and she was right.
Q: What do you enjoy most about visiting patients?
A: I love hearing their stories. I’ve met people with incredible lives—one woman in her 90s told me about her brother surviving Normandy. Another had acted in a film and was thrilled when I followed up and watched it. Whether it’s about books, family, or food, I find something we can connect on.
Q: Do you visit people of all ages?
A: Yes, it’s a mix. Some are older, some aren’t. But many are lonely. Just having someone come in and say, “The Jewish community hasn’t forgotten about you,” means a lot. Around Hanukkah, I brought dreidels and spent time talking. That connection matters.
Q: Can you share a moment when you felt you made a real difference?
A: I remember a woman who couldn’t move her arms or legs. She asked me to help with her device and get the nurse. I even fed her some applesauce—she couldn’t use her hands. It was heartbreaking, but I was glad I could help. It’s those little acts that stay with you.
Q: How do patients respond to your visits?
A: Sometimes they just light up. One man was having a rough day, but we talked about baseball, turned on the TV, and watched tennis together. He told me, “You changed my day.” That’s the power of showing up.
Q: Do non-Jewish patients ever respond to your presence?
A: Absolutely. If they’re in the same room, I always say hello. A few have asked me to say a prayer for them. I say, “It’s my honor.” It’s about kindness and connection, no matter who they are.
Q: What would you say to someone considering volunteering?
A: Go for it. It doesn’t take much time, and you might love it. The hospital staff is supportive, and JFS gives you everything you need. I always say: “You go in to give, but you end up receiving just as much.”
Q: How has this experience changed your perspective on community?
A: After COVID, I realized how important community is. We were all so isolated. Now, every visit, every connection feels meaningful. As I get older, I understand more than ever how much we need each other.
Q: What do you think patients appreciate most about you?
A: I try to make them laugh, find something we have in common. I always start with the Jewish thread—“Did you belong to a synagogue? What were your favorite holiday foods?” Everyone loves talking about food! I think they appreciate being seen and heard.
Q: Have you formed friendships through volunteering?
Definitely. Volunteering has connected me with some truly wonderful people. I already knew Joan from playing canasta and mahjong with my mom, and I’ve grown close with other volunteers through this experience. There’s a real sense of camaraderie—we support each other just as much as we support the patients. We even felt the loss of one special volunteer, Bernie, who was over 100. It really shows how meaningful these relationships become.